Annexure- A: Investor Charter in respect of Research Analyst (RA)

A. Vision and Mission Statements for investors

Vision

Invest with knowledge & safety.

Mission

Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

B. Details of business transacted by the Research Analyst

To publish research report based on the research activities of the RA.
To provide an independent unbiased view on securities.
To offer unbiased recommendation, disclosing the financial interests in recommended securities.
To provide research recommendation, based on analysis of publicly available information and known observations.
To conduct audit annually.

Details of services provided to investors

Onboarding of Clients.
Disclosure to Clients
To distribute research reports and recommendations to the clients without discrimination.
To maintain confidentiality w.r.t publication of the research report until made available in the public domain.

Details of grievance redressal mechanism

In case of any grievance / complaint, an investor should approach the concerned research analyst and shall ensure that the grievance is resolved within 30 days.

If the investor's complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI's SCORES portal which is a centralized web-based complaints redressal system.

With regard to physical complaints, investors may send their complaints to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, 'G' Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051.

Expectations from the investors (Responsibilities of investors)

Do’s

Always deal with SEBI registered Research Analyst.
Ensure that the Research Analyst has a valid registration certificate.
Check for SEBI registration number.
Please refer to the list of all SEBI registered Research Analysts which is available on the SEBI website in the following link: SEBI Registered Research Analysts
Always pay attention towards disclosures made in the research reports before investing.
Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments.
Before buying securities or applying in public offer, check for the research recommendation provided by your Research Analyst.
Ask all relevant questions and clear your doubts with your Research Analyst before acting on the recommendation.
Inform SEBI about Research Analyst offering assured or guaranteed returns.

Don’ts

Do not provide funds for investment to the Research Analyst.
Don’t fall prey to luring advertisements or market rumours.
Do not get attracted to limited period discount or other incentive, gifts, etc. offered by Research Analyst.
Do not share login credentials and password of your trading and demat accounts with the Research Analyst.

Annexure- B: Complaint Data to be displayed by RAs

Complaint Data to be displayed by RAs

Data for the month ending – December, 2025
Sr. No.	Received from	Received	Resolved *	Average Resolution time^ (in days)
1	Directly from Investors	0	0	0
2	SEBI (SCORES)	1	1	30
3	Smart ODR	1	1	20
	Grand Total	2	2	50

Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints
Sr. No.	Month	Carried forward from previous month	Received	Resolved *	Pending #
1	AUGUST 2025	0	0	0	0
2	JULY 2025	0	0	0	0
3	JUNE 2025	0	0	0	0
4	MAY 2025	1	0	1	0
5	APRIL 2025	0	1	0	1
6	MARCH 2025	0	0	0	0
7	FEBRUARY 2025	0	0	0	0
8	JANUARY 2025	0	0	0	0
9	DECEMBER 2024	0	0	0	0
10	NOVEMBER 2024	0	0	0	0
11	OCTOBER 2024	0	0	0	0
12	SEPTEMBER 2024	1	1	1	0
Grand Total		2	2	2	1

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints
SN	Year	Carried forward from previous year	Received	Resolved *
1	2023-24	0	0	0
2	2024-25	1	1	1
Grand Total		1	1	1

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.